Leading edge analytics that deliver actionable intelligence

Online Solutions

Since 1994, Protocol Research Solutions has been a leader in online Internet market research. As a pioneer in the field, we've amassed over a decade of expertise and insight about Internet culture, business opportunities, and their applicability for market research.

We are a strong presence in the online research community, not only via papers, speeches, and articles but also in shaping the global Internet research standards through our participation in ESOMAR's ICT working party. With this heritage, we have developed tools, systems, and a substantive knowledge of the role of digital information in market research.

Unlike our competitors who emphasize large databases and panels of online consumers, we pinpoint constituencies, carefully design survey tools, and develop systems to conduct more effective research. Our primary goal is to gain rich, quality data as cost-effectively as possible.

Protocol online research capabilities include:
  • Web-based surveys
  • Website intercepts
  • Proprietary online panel building (SV@TM technology)
  • Advanced techniques – choice modeling, price modeling
  • Online focus groups
  • Online bulletin boards
  • Website usability testing (U-labs)
  • Multilingual research capabilities including French, German, Spanish, Italian, Hungarian, Polish, Russian, Japanese, Chinese, and Korean.

To learn more about our Internet research privacy policy, click here.